Terms & privacy

Last updated October 2026

Who we are

otherwear is a trading name of Senith Sumanasiri, a sole trader based in the UK.

Address: 37 Milton Avenue, Sutton, SM1 3QE

Email: hello@otherwear.store

The club

• The club has 300 spots. Each spot is for one person and one payment card.
• Roughly every 3 months we release a new world: a 50ml eau de parfum with its case, art, stickers and one extra item. Worlds are only made for members and are not sold anywhere else.
• When all 300 spots are taken, you can join the waitlist with just your email. No card is taken. If a spot opens, we email the next person on the waitlist, and hold the spot for them for 48 hours. If they don't join in that time, it goes to the next person.
• The club opens once 150 people have joined. If that doesn't happen, we'll close it, delete your card from our payment provider and nobody is charged.

Payment

• Joining is a subscription. When you join we save your card with Stripe, our payment provider. Nothing is charged when you join.
• For each world we charge £85, including UK delivery, when that world goes into production.
• If you join with a creator code (from a creator's link, or typed in when you join), you pay £79 per world for as long as you stay in the club. Codes are given out by creators we work with, and the price you join at is shown before you save your card.
• Members who joined before 9 October 2026 keep the £79 price they joined at.
• We'll email you at least 7 days before each charge, with the date your bottle should arrive. If you don't want that world, tell us before the charge date and we won't charge you.
• If you cancel after being charged but before your bottle has been posted, we'll refund you in full.
• You can sign in to your account with your email to see your membership, skip a world before its charge date, change your card or leave.
• If a charge fails, we'll email you to update your card. If it still can't be taken, we may give your spot to the next person on the waitlist.
• If the price ever changes, we'll tell you before the next world, and you can leave before being charged.

Leaving the club

You can leave at any time. Reply to any of our emails or write to hello@otherwear.store. Once you've left, we won't charge you again, and your spot goes to the next person on the waitlist.

Returns

You have 14 days from receiving a world to tell us you want to return it, under the UK Consumer Contracts Regulations. Returned perfume must be unopened and still sealed, for hygiene reasons. We'll refund you within 14 days of getting it back. If anything arrives damaged or wrong, email us and we'll sort it.

The shop

These terms cover everything in the shop. The Abandoned Carnival has a few extra ones below.

• What you're buying: a 3D-printed case with an empty 5 ml refillable atomizer. It's printed to order, so fine layer lines and small differences between cases are normal.
• Price: the price shown includes UK delivery. You pay when you order, through Stripe.
• Delivery: UK only. We post your order within 21 days of payment and email you when it's on its way. If we can't post it in that time, we'll tell you and you can cancel for a full refund.
• Changing your mind: you can cancel any time before it's posted, or within 14 days of receiving it, by emailing hello@otherwear.store. Send it back within 14 days of telling us and we'll refund you within 14 days of getting it back. Return postage is yours unless the item is faulty or wrong.
• Faulty or damaged: email us with a photo and we'll replace or refund it, including postage. This doesn't affect your rights under the Consumer Rights Act.
• The atomizer is sold empty. It isn't a toy. Keep it, and any perfume you put in it, away from children and flames.

The Abandoned Carnival (pre-order)

• What you're buying: a 50 ml fragrance in a glass bottle, in a 3D-printed carousel case with a numbered ticket. Pictures on the site are renders of the design; the printed case has fine layer lines.
• Pre-order: you pay when you order. Pre-orders close at 23:59 on 31 October 2026. We make every bottle after that, and post yours between late November and early December 2026. If we can't post it by 14 December 2026, we'll email you and you can cancel for a full refund.
• One batch: the carnival is made once, after online pre-orders close, and never made again. If any spare bottles are left from that batch, we may sell them in person at pop-ups or markets (not online), for the same price, numbered after the pre-orders.
• Your number: bottles are numbered in the order pre-orders are paid. The number is engraved on your case's ticket.
• Cancelling: you can cancel for a full refund any time before it's posted, by emailing hello@otherwear.store. After it arrives you have 14 days to return it, as long as the bottle is unopened and still sealed (for hygiene reasons).
• Delivery: UK only.
• Safety: the fragrance is flammable. Keep it away from flames and out of reach of children, and stop using it if it irritates your skin.

Safety

Every world is made in the UK, safety assessed and notified under UK cosmetics rules. The full ingredient and allergen list is on each box. Stop using it if it irritates your skin. Keep it away from flames, because perfume is flammable.

Your data

• What we keep: your email, your member number, your delivery details once we ask for them, and a record of the card type and last 4 digits.
• Shop orders: your name, email and delivery address, kept so we can send your order and for our tax records (6 years). Card payments are handled by Stripe.
• Your card: Stripe stores it. We never see or keep your full card number. See Stripe's privacy policy.
• What we use it for: running your membership, sending your worlds, and emailing you about the club. We don't sell or share your data with anyone else.
• Atomizer interest list: if you register interest in otherwear atomizers, we keep just your email, and only use it to tell you about the atomizers. Ask us any time and we'll delete it.
• Votes on the site (like the World 01 case colour): we keep your choice and a one-way scrambled code made from your connection and browser, so each device gets one vote. We can't turn that code back into your IP address or identify you from it.
• How long: while you're a member, plus up to 6 years afterwards for tax records.
• Your rights: you can ask us for a copy of your data, or ask us to correct or delete it, by emailing hello@otherwear.store. You can also complain to the ICO.
• We use a Cloudflare bot check when you join, to stop bots taking spots. We don't use advertising or tracking cookies.
• Visit counts: we count anonymously how many visits reach each step of the site, and which country they come from (worked out from your connection). We don't keep your IP address or city, and the counts can't be linked back to you.